SHIPPING & REFUNDS
SHIPPING POLICY
Our online food store offers simple and fast shipping services to our customers. We work with trusted courier services to ensure on-time delivery throughout peninsular Malaysia. Buyers will be charged delivery postage according to the price set by the courier, which is determined by the item's weight. We strive to provide our customers with the best possible service and experience.
All orders within Peninsular Malaysia are shipped via Poslaju within 1-2 business days. Meanwhile, for deliveries outside Peninsular Malaysia, such as in Sabah & Sarawak, Singapore, and Indonesia, an additional fee will be charged, including the care of goods during the delivery process.
REFUND POLICY
We are committed to providing the highest quality products to our customers. If you have received any damaged products, you can contact us within 3 days after the package has been delivered to you and provide us with a photo or video as evidence. We will then process your refund accordingly.